General Information

Singapore is hot and humid all year-round, with temperatures usually reaching over 30°C. You should be prepared for rain at any time, which can be torrential but usually brief. It is advisable to pack an umbrella, light clothing as well as a cardigan or sweater as most indoor spaces are air-conditioned and can be quite cold at times.

Please bring along comfortable walking shoes if you intend to take part in the tours.


You will be able to speak English to Singaporeans, most of whom are fluent in it. Many Singaporeans also speak an additional language, usually Mandarin Chinese, Malay or Tamil.

Safe Drinking Water

You can drink water straight from the tap as the water in Singapore passes World Health Organization standards. You can also buy bottled water easily.

Power Plug

The standard electrical current used in Singapore is 220-240 volts AC (50 cycles) and you can use power plugs with three square prongs here.


Tipping is encouraged when you experience good service, and this would be above the standard 10 percent gratuity to your bill added by some restaurants and hotels, but it is not required.

No Smoking Areas

You are not allowed to smoke in all air-conditioned places, such as malls and eateries. There are designated smoking areas in some entertainment outlets and open-air eateries.



Automated Teller Machines that accept cards with the PLUS or Cirrus logo are widely available across the island. There are 3 such ATMs in UTown, on the first floor of the Stephen Riady Centre. 



‘Halal’ is an Arabic word which means lawful or allowable. Any food or drink which falls under this category is permitted for consumption. Most food and drinks are considered Halal unless they are stated clearly in the Quran (holy book of Islam) and Hadith (prophetic sayings) as forbidden or non-Halal. ‘Non-Halal’, also traditionally known as ‘Haram’, means unlawful or unallowable. Muis Halal certification ensures that the food served is fit for Muslim consumption. For more information, click here.

Mobile Phones

Coin-operated public telephones are not common in Singapore, thus we suggest that you bring along a mobile phone and purchase a mobile phone SIM card for use during your stay in Singapore.

Prepaid SIM cards are available from S$8 onward; some cards costing S$10 and up may include free incoming calls and all have the option of data service. SIM cards may be purchased at the money changing counters at the Changi Airport Arrival Hall and at convenience stores (7-11 and Cheers). Please note that you will need your passport to purchase a SIM card.

If you are using a Singapore mobile phone connection dial only the number (9123 4567). If you are using an international connection you will need to dial the country code first (+65 9123 4567).

For more information on Changi Airport's facilities and services, click here.

Internet Access
Wi-Fi access will be provided for selected conference areas.

Wi-Fi hotspots are also widely available at various public areas in Singapore. For more information, click here.
Getting Around
Singapore’s MRT (mass rapid transit) system is probably the fastest way to zip around the city. You can buy tickets for single trips, but if you intend to use the MRT and basic bus services frequently during your visit, you can either purchase tickets or an EZ-Link card at any TransitLink Ticket Office at the selected MRT stations.

Singapore’s trains and stations are accessible to wheel chair users and the visually impaired, as well as families with strollers.

By Taxi
Taxis are comfortable and especially handy if you want to go to places not accessible by the bus or MRT. Cabs here are metered, but there may be surcharges depending on when, where and which company’s taxi you board. To get a rough idea of the final fare, check with the driver on the surcharges and ask for a receipt at the end of the trip. You can hail a taxi by the roadside at most places, or by queuing for one at taxi stands found at most shopping malls, hotels and tourist attractions. If you wish to book a cab, you can call a common taxi booking number, 6-DIAL CAB (6342-5222), and your call will be routed to an available taxi company's call centre.

By Bus
Singapore's bus system has an extensive network of routes covering most places in Singapore and is the most economical way to get around, as well as being one of the most scenic.

You can pay your bus fare using an EZ-Link stored-value card or the Singapore Tourist Pass, which you tap on the card reader located next to the driver as you board. Do remember to tap your card again, on the reader located at the rear exit, when you alight. You can also pay in cash but you need to have exact change. Most buses in Singapore have air-conditioning - a welcome comfort in a tropical city.

For more information or if you’ll like to explore Singapore on your own, click here.
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